Privacy Policy

Last Updated: June 2026

At FlowPad, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you browse or make a purchase on our website, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (securely processed by third-party payment providers)
  • Order history
  • IP address
  • Browser type and device information
  • Website activity and usage data

We only collect information necessary to process orders, improve your shopping experience, and provide customer support.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Provide customer service
  • Send order confirmations and shipping updates
  • Respond to inquiries
  • Improve our products and website performance
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Personalize your shopping experience
  • Send promotional emails (only if you have opted in)

We never sell your personal information to third parties.

Payment Security

FlowPad does not store your complete payment information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption and security protocols.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure advertising performance
  • Personalize content

You may disable cookies through your browser settings, although certain website features may no longer function properly.

Third-Party Services

We may work with trusted third-party providers, including:

  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing platforms
  • Customer support services

These providers only receive the information necessary to perform their services and are required to protect your data.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send promotional emails about new products, exclusive offers, or updates.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, your personal information is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain data processing activities
  • Object to marketing communications
  • Request a copy of your stored information

To exercise these rights, please contact us using the information below.

Data Security

We take appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no online transmission is completely secure, we continuously work to maintain industry-standard security practices.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, it will be promptly removed.

International Customers

If you access our website from outside our operating country, your information may be transferred, processed, and stored in countries where our service providers operate.

By using our website, you consent to these transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will always be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Email: tryflowpad@gmail.com

We are committed to protecting your privacy and providing a safe, transparent, and secure shopping experience.