Shipping Policy
Last Updated: June 2026
Thank you for shopping with FlowPad. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for more information about order processing, delivery times, and shipping procedures.
Order Processing
All orders are processed within 1–3 business days after your purchase has been confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high demand, processing times may be slightly longer. If this occurs, we will do our best to keep you informed.
Shipping Times
Estimated delivery times vary depending on your location.
United States: 6-12 Business Days
Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, severe weather, holidays, or other circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).
Tracking updates may take 24–72 hours to appear after the carrier receives your package.
Shipping Costs
We are pleased to offer Free Shipping on All Orders.
No minimum purchase is required.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your purchase.
FlowPad is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost during transit, please contact us.
We will work closely with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer.
Multiple Shipments
In some cases, items may be shipped separately to ensure faster delivery.
If this happens, you will receive tracking information for each shipment whenever available.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.
Email: tryflowpad@gmail.com
We're always happy to help.